--- title: Print or Download Thank You Letters for Item Donors description: Learn how to create, customize, and print personalized thank you letters for your auction donors using ClickBid’s built-in tools. Includes tips on using shortcodes, formatting, and printing best practices. --- [Skip to content](https://support.cbo.io/using-thank-you-letters-1#main-content) ![clickbid\_logo\_22\_left\_0\_margin](https://support.cbo.io/hs-fs/hubfs/clickbid_logo_22_left_0_margin.png?width=200&height=59&name=clickbid_logo_22_left_0_margin.png) - [Blog](https://blog.cbo.io/) - [ClickBid Admin](https://cbo.io/admin/login.php) Open main navigation Close main navigation - [Blog](https://blog.cbo.io/) - [ClickBid Admin](https://cbo.io/admin/login.php) - [View our Training Videos](https://training.clickbidonline.com/all-courses/) [View our Training Videos](https://training.clickbidonline.com/all-courses/) Welcome to ClickBid's Knowledge Base - There are no suggestions because the search field is empty. 1. [ClickBid How To Articles](https://support.cbo.io/?hsLang=en) 2. [Bidders](https://support.cbo.io/bidders?hsLang=en) 3. [Donor Thank You Letters](https://support.cbo.io/bidders?hsLang=en#donor-thank-you-letters) # Print or Download Thank You Letters for Item Donors ClickBid makes it easy to generate, print and download customized thank you letters for your auction donors. Whether you're thanking someone for a single donation or multiple items, this tool helps you create polished, professional letters with just a few clicks. --- ### Creating Your Thank You Letter 1. Go to **Items \> Thank You Letters** from the left side menu. 2. In the **Content** area, type your thank you message. This message will be used for every donor. 3. If no message exists yet, ClickBid will automatically insert a starter template for you. 4. Your changes will **auto-save**, so no need to worry about losing edits. **Tip:** Press **Enter** for full line spacing. Press **Shift + Enter** for smaller spacing between lines. --- ### 🧩 Using Shortcodes to Personalize Letters Use the **Shortcode Insert Tool** (found in the editor toolbar, second row on the far right) to include dynamic elements that personalize each letter.    ![](https://support.cbo.io/hs-fs/hubfs/image-png-Aug-14-2026-02-58-54-9946-PM.png?width=670&height=138&name=image-png-Aug-14-2026-02-58-54-9946-PM.png) #### **Available Donor Shortcodes:** - **Current Date** - **Donor Name** - **Donor Display Name** - **Phone** - **Email** - **Address, City, State, Postal Code** - **Donated Items:** adds a list of items donated - **Donated Items with FMV**: adds a list of items donated, including fair market value *These shortcodes will automatically populate unique donor info when letters are generated.* ![](https://support.cbo.io/hs-fs/hubfs/image-png-Feb-06-2026-10-01-12-4393-PM.png?width=670&height=334&name=image-png-Feb-06-2026-10-01-12-4393-PM.png) If a donor has given multiple items, only **one letter** is generated. The items will appear as a **bulleted list** in their thank you.   ### 🛠️ Generating Letters 1. Choose a **display** **font** for your letters. 2. Select a **donor filter** from the dropdown to determine which letters to generate. - Example: Click **Donor Name** to generate for all donors. 3. Click **Generate Letters**. ![](https://support.cbo.io/hs-fs/hubfs/image-png-Feb-06-2026-10-01-56-6276-PM.png?width=670&height=397&name=image-png-Feb-06-2026-10-01-56-6276-PM.png) #### A new tab will open with each donor’s letter formatted to fit an **8.5" x 11" page**. Any edits made in this new tab view **will not be saved,** they are for **last-minute changes only** before printing or downloading. --- ### 🖨️ Export/Print Your Thank You Letters **Tip:** if you are not ready to print, but would like to download these letters, choose **Print to PDF** from the printer options to save as a PDF.  1. In the generated tab, click the **Print** button in the upper right. 2. Use the **More Settings** menu in your browser’s print dialog: - Disable **Headers and Footers** to remove URLs and page info. - Use **Google Chrome** for best print results. You can highlight and tweak text before printing or exporting, just note that these edits are not permanent and will disappear once you leave the page. --- ### ✅ Final Notes - Each donor’s letter is printed on its own page. - Shortcodes allow for easy personalization without editing every letter. - Edits are saved as you type, no need to manually save! - [Account & Setup](https://support.cbo.io/account-setup?hsLang=en#main-content) - [Users & Logging In](https://support.cbo.io/account-setup?hsLang=en#users-logging-in) - [Billing/Renewal](https://support.cbo.io/account-setup?hsLang=en#billing-renewal) - [Organization Account](https://support.cbo.io/account-setup?hsLang=en#organization-account) - [Event Settings](https://support.cbo.io/account-setup?hsLang=en#event-settings) - [Auction Settings](https://support.cbo.io/account-setup?hsLang=en#auction-settings) - [Welcome Page](https://support.cbo.io/account-setup?hsLang=en#welcome-page) - [Get Started](https://support.cbo.io/get-started?hsLang=en#main-content) - 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