🎟️ How to Add a Sponsorship Level to Your ClickBid Ticket Page

This step-by-step guide will walk you through setting up a Sponsor Level on your Event Ticket Page, including naming, pricing, availability, and customization tips. You'll also find answers to frequently asked questions about test purchases, previews, and editing sponsor info.

⚠️ Important
Once a ticket, sponsorship, or underwriting option has been purchased, do not change its name or delete the ticket. Doing so may break reports and guest links for those purchases. Set the sponsorship to invisible and create a new one if needed.

📋 Setting Up a Sponsorship Level

Follow these steps to create a sponsorship tier for your event:

1. Access the Event Tickets Page

Go to Event Tickets from your ClickBid admin dashboard.

2. Click Modify Tickets, Add Sponsor Level

3. Enter the Name of the Sponsorship

4. Enter the Price Per Package

Add the total cost a purchaser will pay for this sponsorship level.

5. Set the Fair Market Value

This helps identify the tax-deductible amount for donors.

6. Specify Tickets per Purchase

Indicate how many admission tickets come with the sponsorship.

7. Set Availability

Enter the total number of sponsorships available:

Enter 0 for unlimited
The system will automatically prevent overselling

ℹ️ Info: If 5 of 19 are available, the ticket page will show:
(5 of 19 Available)

8. Customize the Sold-Out Message

Optionally, enter a custom message to show when this sponsor level sells out.
(Leave blank if you don’t need a message.)

9. (Optional) Use Discount Code Field

Enter codes if offering discounts to select sponsors.

10. Control When "Sold Out" is Triggered

Sold out status can be activated:

When the availability reaches 0
Or if you manually set Sold Out = Yes

11. Add Sponsorship Details

Clearly state what the sponsorship level includes. Examples:

Table of 8
Logo in printed program
5-minute speaking opportunity at Gala

🛠️ Admin Tip
To rearrange ticket display order:

Right-click/hold the ticket line
Drag it to your desired spot within the same section (Tickets, Sponsorships, Underwriting, Selection)

❓ Frequently Asked Questions

🔍 How do I preview changes to my ticket page?

Go to Event Tickets > Launch Ticket Page
You’ll see a live preview of your changes.

🧪 Can I do a test purchase?

Yes, and it’s highly recommended! Here’s how:

Go to Event Tickets > Ticket Page Settings > Payment Types
Set Cash or Check to Yes
Go to Event Tickets > Launch Ticket Page and make your purchase

🧼 To delete the test:

Go to Event Tickets > View Ticket Sales
Click the blue dropdown on the right, then click the refund icon
check the box under Refund Whole Line Items and click submit
Then under view ticket sales check the box next to the name you just refunded.
Scroll down, click Delete, and type:
- delete for confirmation
Click Update
Don’t forget to revert your Payment Types under Ticket Page Settings> Payment Types!

✏️ Can I edit the “Sponsorship Information” banner title?

Yes! Go to: Event Tickets > Ticket Page Settings > Additional Features > Sponsor Title