---
title: How to Create an Individual Ticket Type
description: Learn how to create and manage individual tickets in ClickBid with this step-by-step guide. Customize pricing, availability, fair market value, and more—plus tips for raffles, test purchases, and guest updates.
---

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2. [Tickets & Sponsorships](https://support.cbo.io/tickets-sponsorships?hsLang=en)
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# How to Create an Individual Ticket Type

### Creating individual tickets in ClickBid is quick and customizable. Use this step-by-step guide to set up tickets for your next event—whether it’s a gala, fundraiser, or raffle.

---

### 🛠️ Step-by-Step: Add an Individual Ticket

1. Go to **Event Tickets** in your ClickBid admin menu.
2. Click **Tickets**.
3. Select **Modify Tickets**.
4. Click **+ Add Individual Ticket**.

![Screenshot 2026-02-02 125830](https://support.cbo.io/hs-fs/hubfs/Screenshot%202026-02-02%20125830.png?width=670&height=201&name=Screenshot%202026-02-02%20125830.png)

### 📝 Customize Your Ticket

Fill out the fields for each ticket:

- **Ticket Name**:  
  Add a clear name (e.g., *Individual Ticket*, *Couples Ticket*, *Gala Entry*).  
  ➕ You can add multiple tickets by clicking **+ Add Individual Ticket** again.
- **Price**:  
  Set the purchase price per ticket.
- **Fair Market Value (FMV)** *(optional)*:  
  This amount appears on the purchaser's receipt.  
  *Example*: “FMV $75 per ticket”
- **Guests Per Ticket**:  
  This determines how many individual tickets are included in a single ticket selection.  
  *Example*:
  
    - Enter **1** for an individual ticket
    - Enter **2** for a couples ticket (because one purchase includes two people)
- **Max Tickets per Order:**  
  This controls how many times that ticket type can be added to the cart in a single order. It affects the **+/- buttons** on the ticket purchase page.
  
    - Example:
      
          - If you want someone to buy **only one couples ticket**, set this value to **1**
          - On the ticket page, the buyer will only be able to add **one** couples ticket to their cart
          - **Important Note**  
            Even though a couples ticket represents **two tickets**, setting the maximum to **1** means it can only be purchased **once per order**.

 **⚠️ Warning: A value must be set for Max Tickets per Order to allow tickets to be purchased using the + / − options on the ticket page.**

- **Quantity Available**:  
  Set how many of this ticket type are available.
  
    - Use **0** if availability is unlimited.
    - The system automatically prevents overselling.

💡Tip: You can also set an overall availability for your ticket page under Event Tickets \> Ticket Page Settings \> General Settings \> Ticket Page Guest Limit.

- **Hide Availability?**  
  Choose whether to show remaining tickets to buyers.
  
    - If set to **No**, your page will display something like: *(5 of 19 Available)*.
- **Mark as Sold Out?**  
  There are two ways to mark tickets as sold out:
  
    1. Your availability limit is reached.
    2. Manually switch **Mark as Sold Out** to **Yes**.
- **Sold Out Message** *(optional)*:  
  Enter a message that will appear when the ticket is sold out.
- **Ticket Details**:  
  Anything you write here will display beneath the ticket name on the ticketing page.

---

### 🚫 Prevent Overselling

To control when a ticket becomes unavailable:

1. Go to **Event Tickets \> Modify Tickets**.
2. Select your ticket.
3. Under **Quantity**, enter your maximum availability.
4. Once that number is reached, ClickBid will auto-mark it as *Sold Out*.

⚠️ **Warning:** Don’t forget to set quantities correctly. Overselling can create confusion for guests at check-in!

---

#### **Frequently Asked Questions**

#### How do I change the banner above my tickets?

- Go to **Event Tickets \> Ticket Page Settings \> Additional Features \> Ticket Title**.

---

### How can I preview my ticket page?

- Click **Event Tickets \> Launch Ticket Page** to view your live ticketing page.

---

### How do I add an individual ticket again?

- Navigate to **Event Tickets \> Modify Tickets \> + Add Individual Ticket**.

---

### Do I need to enter guest names when tickets are purchased?

Nope! Instead, you can enable the **Send Guest Update Link**, which allows the purchaser to forward guest details to their attendees.

- Find this under:  
  **Event Tickets \> Ticket Page Settings \> General Settings \> Send Guest Update Link with Ticket Purchase**

💡 **Tip:** Turning this on reduces your admin time and improves data accuracy.

---

### What should I name my tickets?

Some ideas:

- **Individual Ticket**
- **Couple Ticket**
- **Pre-Party Access**
- **After-Party Ticket**
- **Raffle Ticket**

---

### Can I do a test purchase?

Yes! We recommend it.

1. Enable **Cash** or **Check** as payment types:  
   **Event Tickets \> Ticket Page Settings \> Payment Types**
2. Launch your ticket page and make a purchase using the selected method.
   
     - Go to **Event Tickets \> View Ticket Sales**
     - Click the **three dots** to the far right
       
       To delete your test: 
       
       ![](https://support.cbo.io/hs-fs/hubfs/image-png-Aug-31-2026-03-07-08-1578-PM.png?width=235&height=98&name=image-png-Aug-31-2026-03-07-08-1578-PM.png)
     - Click the Refund Icon
       
       ![](https://support.cbo.io/hs-fs/hubfs/image-png-Aug-31-2026-03-07-43-7610-PM.png?width=223&height=330&name=image-png-Aug-31-2026-03-07-43-7610-PM.png)

1. - Check the box under 'Refund Whole Line Item' and click **Submit  
       ![Screenshot 2026-01-26 140107](https://support.cbo.io/hs-fs/hubfs/Screenshot%202026-01-26%20140107.png?width=619&height=140&name=Screenshot%202026-01-26%20140107.png)**
     - Then In View Ticket Sales:
       
           - Check the box next to the Sample TicketPurchase
           - Scroll down and click **Delete**
           - Type **delete**
           - Click **Update  
             ![Screenshot 2026-02-02 140149](https://support.cbo.io/hs-fs/hubfs/Screenshot%202026-02-02%20140149.png?width=670&height=304&name=Screenshot%202026-02-02%20140149.png)**
2. Don't forget to reset your payment types afterward!

⚠️ **Warning:** Always refund, then delete test purchases to keep reports accurate.

---

### 🎟️ Can I sell raffle tickets through ticket sales?

Yes, but they will count toward your **Total Tickets Sold**.

- For more accurate tracking:
  
    - Pull the **Downloadable Ticket Sales report**:  
      **Event Tickets \> View Ticket Sales**
    - Check **Column P** for ticket types.

💡 **Tip:** For better reporting, consider listing raffle tickets as a **[Quantity Item under Manage Items](https://support.cbo.io/raffle-tickets?hsLang=en)** to sell on the ticket page. Once you create a Quantity item this setting can be enabled under E**vent Tickets \> Ticket Page Settings \> Additional Features.** 

---

### 🛑 Important: Don’t Rename or delete Tickets After Sales Begin

Once any purchase is made for a **Ticket**, **Sponsorship**, or **Underwriting** item:

- **Do not rename it.**  
  Changing the name will break reporting and guest update links.
- **Do not delete a ticket** after sales have been made. Instead set the ticket type to invisible so the reporting and guest records are displaying correctly.

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