🎟️ How to Create an Individual Ticket Type in ClickBid

Creating individual tickets in ClickBid is quick and customizable. Use this step-by-step guide to set up tickets for your next event—whether it’s a gala, fundraiser, or raffle.

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🛠️ Step-by-Step: Add an Individual Ticket

1. Go to Event Tickets in your ClickBid admin menu.

2. Click Tickets.

3. Select Modify Tickets.

4. Click + Add Individual Ticket.

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📝 Customize Your Ticket

Fill out the fields for each ticket:

• Ticket Name:
  Add a clear name (e.g., Individual Ticket, Couples Ticket, Gala Entry).
  ➕ You can add multiple tickets by clicking + Add Individual Ticket again.

• Price:
  Set the purchase price per ticket.

• Fair Market Value (FMV) (optional):
  This amount appears on the purchaser's receipt.
  Example: “FMV $75 per ticket”

• Tickets Per Purchase:
  Choose how many tickets are issued per purchase.
  Example:

  • 1 for individual tickets

  • 2 for couple tickets

• Maximum number of tickets that can be purchased: 
  This allows the -/+ on the ticket purchase page to display how many your are allowing to be purchased at one time. 
  Example:

  • If you want to limit buyers to only one couples ticket, enter 1 in this field. On the ticket page, when someone clicks the + next to that ticket type, they will only be able to add one to their cart.

    Although the couples ticket represents two tickets, it can only be purchased once per order.

• Quantity Available:
  Set how many of this ticket type are available.

  • Use 0 if availability is unlimited.

  • The system automatically prevents overselling.

• Hide Availability?
  Choose whether to show remaining tickets to buyers.

  • If set to No, your page will display something like: (5 of 19 Available).

• Mark as Sold Out?
  There are two ways to mark tickets as sold out:

  1. Your availability limit is reached.

  2. Manually switch Mark as Sold Out to Yes.

• Sold Out Message (optional):
  Enter a message that will appear when the ticket is sold out.

• Ticket Details:
  Anything you write here will display beneath the ticket name on the ticketing page.

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🚫 Prevent Overselling

To control when a ticket becomes unavailable:

1. Go to Event Tickets > Modify Tickets.

2. Select your ticket.

3. Under Quantity, enter your maximum availability.

4. Once that number is reached, ClickBid will auto-mark it as Sold Out.

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🤔 Frequently Asked Questions

🎨 How do I change the banner above my tickets?

• Go to Event Tickets > Ticket Page Settings > Additional Features > Ticket Title.

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👀 How can I preview my ticket page?

• Click Event Tickets > Launch Ticket Page to view your live ticketing page.

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➕ How do I add an individual ticket again?

• Navigate to Event Tickets > Modify Tickets > + Add Individual Ticket.

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🧍 Do I need to enter guest names when tickets are purchased?

Nope! Instead, you can enable the Send Guest Update Link, which allows the purchaser to forward guest details to their attendees.

• Find this under:
  Event Tickets > Ticket Page Settings > General Settings > Send Guest Update Link with Ticket Purchase

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🧠 What should I name my tickets?

Some ideas:

• Individual Ticket

• Couple Ticket

• Pre-Party Access

• After-Party Ticket

• Raffle Ticket

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🧪 Can I do a test purchase?

Yes! We recommend it.

1. Enable Cash or Check as payment types:
   Event Tickets > Ticket Page Settings > Payment Types

2. Launch your ticket page and make a purchase using the selected method.

3. To delete your test:

   • Go to Event Tickets > View Ticket Sales

   • Click the blue dropdown to the far right > X

   • Click Void this line and Submit

   • Then:

     • Check the box next to the test sale

     • Scroll down and click Delete

     • Type delete, then test as your archive name

     • Click Update Page

4. Don't forget to reset your payment types afterward!

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🎟️ Can I sell raffle tickets through ticket sales?

Yes, but they will count toward your Total Tickets Sold.

• For more accurate tracking:

  • Pull the Downloadable Ticket Sales report:
    Event Tickets > View Ticket Sales

  • Check Column P for ticket types.

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🛑 Important: Don’t Rename Tickets After Sales Begin

Once any purchase is made for a Ticket, Sponsorship, or Underwriting item:

• Do not rename it.
  Changing the name will break reporting and guest update links.