Skip to content
  • There are no suggestions because the search field is empty.

ClickBid Event Setup Checklist

🗓️ New Event Workflow & Timeline

Use this as a printable worksheet

📩 Step 1: Watch for Your Welcome Email

Your Account Manager will send a welcome email that includes:

  • Training materials link

  • Onboarding call scheduling link


🎓 Step 2: Complete Training & Explore the Platform

Your next steps:

  • Take the training courses to learn the basics.

  • Use videos and help articles to guide you through:

    • Adding items

    • Setting up tickets

    • Building your landing page


🧪 Step 3: Test Everything

Running tests ensures a smooth event experience.

✔️ Mock Auction

  • Host a mock auction using test items.

  • Use a $1 bid or donation to test payments.

⚠️ Do NOT check out with a real credit card — it will be charged.

✔️ Ticket Site Testing (If Selling Tickets)

  • Use cash or check payment types for testing.

  • After a test purchase:

    • Review ticket sales

    • Confirm guest information is stored correctly


📞 Step 4: Schedule Your Onboarding Call

Once you’ve explored the system:

  • Schedule your onboarding call.

  • Come prepared with specific questions.

  • We’ll use your experience to guide a structured, productive conversation.


🔄 Typical Event Workflow

🖥️ Build Your Event Pages

  1. Set up your Landing Page and Ticket Page.

  2. Share the page link with purchasers.

🛍️ Add Auction Items

  • Begin adding and organizing your items.

👥 Convert Guests to Bidders

  • Ensure guests are registered and ready to participate.

📣 Communicate with Guests & Bidders

  • Send mass texts and emails when opening your silent auction early.

  • Benefits:

    • Guests add a card on file

    • Bidders learn the platform

    • Increased early revenue

🤝 Prepare Your Volunteers

  • Train volunteers on the Butler app for:

    • Check-in

    • Check-out