--- title: Authentication and Password Security Policy description: Ensure your ClickBid account stays secure with our Authentication & Password Security Policy. Learn password requirements, session rules, and how we protect your data. --- [Skip to content](https://support.cbo.io/authentication-and-password-security-policy#main-content) ![clickbid\_logo\_22\_left\_0\_margin](https://support.cbo.io/hs-fs/hubfs/clickbid_logo_22_left_0_margin.png?width=200&height=59&name=clickbid_logo_22_left_0_margin.png) - [Blog](https://blog.cbo.io/) - [ClickBid Admin](https://cbo.io/admin/login.php) Open main navigation Close main navigation - [Blog](https://blog.cbo.io/) - [ClickBid Admin](https://cbo.io/admin/login.php) - [View our Training Videos](https://training.clickbidonline.com/all-courses/) [View our Training Videos](https://training.clickbidonline.com/all-courses/) Welcome to ClickBid's Knowledge Base - There are no suggestions because the search field is empty. 1. [ClickBid How To Articles](https://support.cbo.io/?hsLang=en) 2. [Account & Setup](https://support.cbo.io/account-setup?hsLang=en) 3. [Users & Logging In](https://support.cbo.io/account-setup?hsLang=en#users-logging-in) # Authentication and Password Security Policy ### 1**. Selection of Strong Authentication Factors** 1.1. Purpose: - The purpose of this policy is to ensure that this system and data are protected by strong authentication measures. 1.2. Guidelines: - Utilizing multi-factor authentication (MFA) is recommended and for some users required. - Select hard-to-guess passwords that do not contain dictionary words or information about the user, such as the user ID, names of family members, date of birth, etc. ### **2. Protection of Authentication Factors** 2.1. Purpose: - To safeguard authentication factors from unauthorized access and use. 2.2. Guidelines: - Authentication factors (e.g., passwords, tokens) must not be shared or disclosed to anyone, including colleagues. - Users must not write down authentication factors in a manner that compromises security (e.g., on sticky notes) or store them in insecure files. - Users must be alert to malicious individuals who may try to exploit their passwords (for example, by calling and asking for their password so the caller can “troubleshoot a problem”). - Passwords must not be inserted in external e-mail messages or other forms of electronic communication. - Passwords must not be revealed over the phone to anyone. - Passwords must not be revealed on questionnaires or security forms ### **3. Password/Passphrase Management** 3.1. Purpose: - To prevent unauthorized access to company systems and data through secure management of passwords/passphrases. 3.2. Guidelines: - Users must not reuse previously used passwords/passphrases across different systems. - Passwords/passphrases must meet minimum complexity requirements, including length and character diversity. - Passwords/passphrases should be changed immediately if there is any suspicion or knowledge that they have been compromised. - If a password/phrase is suspected compromised, report it immediately via a support request. ### **4. Incident Reporting** 4.1. Purpose: - To ensure prompt handling and resolution of security incidents related to authentication factors. 4.2. Guidelines: - Users who suspect their authentication factors have been compromised must report the incident immediately via a support request. - The report should include details such as when the incident occurred, how it was detected, and any potential impact. - Upon receiving a report, an investigation will be initiated and appropriate action to mitigate any potential threats taken. ### **5. Compliance and Enforcement** 5.1. Compliance: - All users accessing this system and data must comply with this policy. 5.2. Enforcement: - Non-compliance with this policy may result in disciplinary action, up to and including termination of the contract. ### **6. Review and Updates** 6.1. Policy Review: - This policy shall be reviewed annually or as necessary to ensure it remains current and effective. 6.2. Policy Updates: - Updates to this policy may be initiated as required to address new security threats or technological advancements. ### **7. Policy Acknowledgement** 7.1. 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