---
title: "🎦Items: How to Add Images to Auction Items "
description: This step-by-step guide walks you through how to upload auction item images in ClickBid—both individually and via bulk upload. Learn how to correctly name image files, arrange image order, and optimize sizing for the best display on your bidding site.
---

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# 🎦Items: How to Add Images to Auction Items

## This step-by-step guide walks you through how to upload auction item images in ClickBid, both individually and via bulk upload. Learn how to correctly name image files, arrange image order, and optimize sizing for the best display on your bidding site.

### 🖼️ How to Upload Images Individually

This method works best when uploading images for just a few items or when you want full control over the images and their order.

1. Go to **Items \> Manage Items**.
2. Click on the **item name** or the **pencil icon** to open the item editor.  
                               ![Screenshot 2026-01-28 151509](https://support.cbo.io/hs-fs/hubfs/Screenshot%202026-01-28%20151509.png?width=60&height=62&name=Screenshot%202026-01-28%20151509.png)
3. Select the **Image Details** tab within the item.
4. Click **Upload** to add images from your computer.
   
     - You can upload up to **10 images per item**.
     - The **first image** in the row becomes the **primary preview image** displayed on the bidding site.
5. To change the image order:
   
     - Click and drag images into your preferred order.
     - After arranging them, click **Save Order** to apply your changes.

![](https://support.cbo.io/hs-fs/hubfs/image-png-Sep-21-2026-04-05-15-0523-PM.png?width=670&height=608&name=image-png-Sep-21-2026-04-05-15-0523-PM.png)

⚠️Images associated with **deleted items** are also deleted and cannot be recovered later.

#### 📏 Best Image Size for ClickBid

For best results, use images sized at **1080 pixels by 780 pixels**. This ensures your images look sharp and consistent across the mobile bidding site. The key thing to keep in mind is the **aspect ratio**. Images that are close to a **1.5 ratio** will fill the entire image card. If an image is closer to a 1.33 ratio, it will not stretch across the full width of the card. If the image ratio is not 1.5 the we fill in the space with a lighter mirror image of the original image so its not all white space. Keep files under 10 MB for faster loading. 

![](https://support.cbo.io/hs-fs/hubfs/image-png-Sep-21-2026-04-03-50-6792-PM.png?width=670&height=160&name=image-png-Sep-21-2026-04-03-50-6792-PM.png)

 

---

### 📂 How to Mass Upload Item Images

Mass upload works well when you have many images to load at once, such as for large auctions or when you’ve received multiple photos from donors. Items must be added to Manage Items before images can be loaded on this page.

1. Go to **Items \> Manage Item Images**.
2. Scroll to the **Upload Item Images** section near the bottom of the page.
3. Click or drag-and-drop your files into the uploader.

##### ✅ Important Mass Upload Guidelines:

- **File Names Must Start with the Item Number:**  
  The system uses the file name to match the image with the correct item.  
  Example:
  
    - Image for **Item #100** → File name: `100.jpg`
    - Multiple images for the same item: 
      
          - 100-1.jpg
          - 100-2.jpg
          - 100-3.jpg
          - This page will show all the images for each item. You will be able to do most things with these images. However, to place them in a specific order, visit **Manage Items** and edit the specific item.

Items will display in the order in which they load. When multiple images are used, larger images may take longer to load than smaller ones, which can affect the display order.

To set a specific order, go to **Manage Items \> Edit Item \> Image Details**, then drag and drop the images into your desired order and click **Save Order**.

- **You Can Upload Multiple Images for Multiple Items at Once:**  
  Just make sure each file is correctly named according to the rules above.
- **Avoid Special Characters:**  
  Stick to **numbers, letters, and dashes (-)** in file names to prevent upload errors.

**Images Only Attach to Existing Items:**  
Items must already exist in your admin for the images to upload correctly. If you upload an image for an item that hasn’t been created, it won’t attach. 

![Screenshot 2026-01-28 163505](https://support.cbo.io/hs-fs/hubfs/Screenshot%202026-01-28%20163505.png?width=670&height=551&name=Screenshot%202026-01-28%20163505.png)

After uploading, if you see **gray gift box icons** on your bidding site or landing page, that means no images have been uploaded for those items yet.

![](https://support.cbo.io/hs-fs/hubfs/image-png-Oct-10-2025-05-04-45-1872-PM.png?width=301&height=403&name=image-png-Oct-10-2025-05-04-45-1872-PM.png)

![ChatGPT Image Sep 21, 2026, 12\_11\_28 PM](https://support.cbo.io/hs-fs/hubfs/ChatGPT%20Image%20Sep%2021%2c%202026%2c%2012_11_28%20PM.png?width=670&height=240&name=ChatGPT%20Image%20Sep%2021%2c%202026%2c%2012_11_28%20PM.png)

 

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