💌 Sending Thank You Emails to Item Donors

Thank you emails are a great way to show appreciation to your auction item donors. This feature lets you add donor details, draft personalized emails with dynamic content, and send them all at once, saving you time while building strong donor relationships.

➕ Adding Donors to Items

1. Go to Items.

2. Click Manage Donors.

3. Click Add Donor.

4. Enter the donor details:

   • Donated Item Name

   • Item Number

   • Display Name

   • Donor Name

   • FMV (Fair Market Value)

   • Donor Email

📧 Emailing Your Donors (Available with Full Suite License)

1. Go to Bidders.

2. Click Email Bidders.

3. Go to Compose An Email
4. Enter Email Subject
5. From the filter dropdown, select Item Donors.
6. A popup will display to tell you what short codes can be used with this email.
7. Click OK 
8. In the content block enter an email message
9. 3 options for sending the email
   1. Send Email Now - if you are ready to send the email use this button.
   2. Save to Composed Emails- if you would like to send the email at a later date use this option. You will need to add a Desired Send Time. 
   3. Save to Composed Emails using Auto Send. This option allows you to create the email and have it send automatically at a later date. 

✍️ Drafting Your Thank You Email

• Use these shortcodes to personalize your message:

  • [f] = Donor’s First Name (from Donor Name)

  • [l] = Donor’s Last Name (from Display Name)

  • [items] = Bulleted list of donated items with FMVs

📝 Sample Thank You Message

💡 Tips & Callouts