---
title: How to Renew or Upgrade Your ClickBid License
description: Easily renew or upgrade your ClickBid license with this step-by-step guide. Learn how to select your license type, lock in pricing, and complete payment by card or invoice.
---

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# How to Renew or Upgrade Your ClickBid License

### Need to renew or upgrade your license? It’s quick and easy to do right from your **Organization** page in the admin. Whether you’re planning ahead for another year or adding more features, this guide will walk you through every step.

---

### ⚙️ Start in the Account Tab

1. Go to the **Organization** page in your admin.
2. Click on the **Account** tab.
   
     - You’ll need the right **User Organization Permissions** to complete a renewal or upgrade.  
                        ![Screenshot 2026-01-25 174003](https://support.cbo.io/hs-fs/hubfs/Screenshot%202026-01-25%20174003.png?width=273&height=342&name=Screenshot%202026-01-25%20174003.png)

**Only users with the proper permissions can see and interact with the Account tab.**

---

### 🔁 Choose to Renew or Upgrade

 

1. Under **License Options**, choose the type of action:
   
     - **Renew** your existing license
     - **Upgrade** to a new license level
     - Add a **Dedicated Customer Advisor** if extra help is needed

 

Purchasing **DCA (Dedicated Customer Advisor) hours** is a great option if you’d like additional support and training from your Account Manager on an hourly basis as you prepare for your upcoming events.

**All license types** include **one onboarding meeting** (90 minutes for new clients and 60 minutes for renewals), along with **pre-event walkthroughs** and **day-of-event phone support**.

![Screenshot 2026-01-25 180012](https://support.cbo.io/hs-fs/hubfs/Screenshot%202026-01-25%20180012.png?width=569&height=437&name=Screenshot%202026-01-25%20180012.png)

**Unsure if you should renew or upgrade?** Contact our support team at help@clickbidonline.com to talk through your best option.

---

### 🎟️ Select License Type

1. From the dropdown, choose the **Renewal License** type you'd like to purchase.

---

💳 Enter Payment Information

#### Credit Card Payment

1. Check the box **I'd like to pay by credit card**.
2. Choose an existing card on file or enter new card details.

         ![](https://support.cbo.io/hs-fs/hubfs/image-png-Jan-25-2026-11-02-06-2811-PM.png?width=491&height=288&name=image-png-Jan-25-2026-11-02-06-2811-PM.png)

#### **How to Request an Invoice Instead of Paying by Credit Card**

If your sales code allows invoicing and you need to receive an invoice rather than pay by credit card, follow the steps below.

### Steps

1. During checkout, **do not** check the box labeled **“I’d like to pay by credit card.”**
2. Click **Continue**.
3. A confirmation pop-up will appear that says:
   
   **Invoice**  
   *You are about to send an invoice for $1,495.00. Do you want to continue?*
4. Select **Continue** to proceed, or **Cancel** if you need to make changes.

🗒️If you need an invoice and are unable to create one on your own, please reach out to your **Account Manager** for assistance.

### ✅ Confirm and Complete Your Purchase

1. Click the 'Continue' button
2. A box will display letting you know how much will be charged to your card if you want to process payment click 'Continue' otherwise click 'Cancel'
   
   ![Screenshot 2026-01-25 180504-1](https://support.cbo.io/hs-fs/hubfs/Screenshot%202026-01-25%20180504-1.png?width=670&height=117&name=Screenshot%202026-01-25%20180504-1.png)

- Your license update will be completed.
- A **receipt or invoice** will be emailed and available under the **Receipts/Invoices** tab.

![](https://support.cbo.io/hs-fs/hubfs/image-png-Jun-18-2025-05-31-40-9306-PM.png?width=333&height=111&name=image-png-Jun-18-2025-05-31-40-9306-PM.png)

**Reach out if you need any help!** Email your Account Manager at help@clickbidonline.com.

 

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