---
title: How to Mark Tickets or Sponsorships as Sold Out
description: Learn how to mark tickets or sponsorships as sold out or hidden in ClickBid without affecting reporting or guest access. Step-by-step guide for nonprofits managing event ticket sales.
---

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1. [ClickBid How To Articles](https://support.cbo.io/?hsLang=en)
2. [Tickets & Sponsorships](https://support.cbo.io/tickets-sponsorships?hsLang=en)
3. [Tickets, Sponsorships & Underwriting Overview](https://support.cbo.io/tickets-sponsorships?hsLang=en#tickets-sponsorships-underwriting-overview)

# How to Mark Tickets or Sponsorships as Sold Out

---

Need to remove a ticket or sponsorship from public view after it’s been sold out or closed? Follow these quick steps to update your event ticketing page in ClickBid.

---

### Step-by-Step Instructions

1. **Go to your Admin Dashboard**
2. Click **Event Tickets** from the left menu.
3. Click **Modify Tickets**.

![](https://support.cbo.io/hs-fs/hubfs/image-png-Feb-08-2026-07-06-21-3275-PM.png?width=451&height=406&name=image-png-Feb-08-2026-07-06-21-3275-PM.png)

      4.  Find the ticket or sponsor type you want to update.

      5.  Choose how you'd like to remove the option:

- Set **Mark as Sold Out** to **Yes**, ***or***
- Set **Visible?** to **No**

*Either option will remove the ticket from public view.*

![undefined-Feb-08-2026-07-07-39-5422-PM](https://support.cbo.io/hs-fs/hubfs/undefined-Feb-08-2026-07-07-39-5422-PM.png?width=670&height=252&name=undefined-Feb-08-2026-07-07-39-5422-PM.png)

     5.   (Optional) Add a custom **Sold Out Message**

This will display in place of the purchase button so guests know why it's unavailable.

Preview the change by going to:  
**Event Tickets \> Launch Ticket Page**

---

**OPTIONAL:**

You are also able to deactivate a whole ticket page. For more information, click [here](https://support.cbo.io/how-to-deactivate-my-ticket-page?hsLang=en).

---

### 💡 Pro Tips

 **Why mark tickets as sold out instead of deleting them?**  
Once a ticket has been purchased, it’s important to preserve the record for accurate reporting and guest management.

**⚠️ Do not rename tickets after a purchase!**  
If you change the name of a **Ticket**, **Sponsorship**, or **Underwriting item** after it’s been sold, it can cause reporting issues and prevent guest links from displaying properly.

 

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